Frequently Asked Questions

You may have questions regarding our services, turnaround time, schedule of charges, our working model & business hours, files transfer method, file format, whether to send Camera RAW or any other formats, payment gateway/billing cycle, confidentiality of your images & contents, quality assurance, etc. You will most likely find the answers for your questions listed below. If you have any further questions, please do not hesitate to email us at:[email protected]. A friendly agent will be glad to get back to you within an hour.

We provide our clients with all sorts of Image Processing and Editing Services, meeting and exceeding even the most rigorous requirements. Our service offerings include the following:

Our turnaround times vary depending on the complexity, emergency, and volume of the project you are assigning to us. General turnaround may take from 12 hours to 48 hours.

Absolutely, you can check the quality of our work at absolutely no cost. All you need to do is send us an image or two; now it’s our turn to impress you with the quality we provide which will be maintained consistently. Here we go: Test Image

Price generally depends upon image complexity. Quantity matters as well; we may give a low rate for bulk orders. Please visit our Pricing Schedule Page for details. In addition, we can ensure the best possible quality at an affordable cost, like our Clipping Path Service @ US $0.50, and many some others. If you want a realistic quotation for your images Click Here.

There is no parameter or minimum quantity of images for orders. You can even place an order for a Single Image. We would be happy to serve you, no matter the order size.

We have options available for you to transmit your files the easiest way possible. It’s not a complex process when we assist you. You can also ask for an FTP Account with UNLIMITED disk space if that’s what you’re looking for. You may also use our Web-Uploader.

Yes, we will setup an FTP Account for you upon your request. You can transfer large files over our faster and secure FTP server. If you want it now, just Click Here.

Why not? You can use your own FTP server to transmit the files. We give you room for choice. :-)

There are options for you to send us your files as well. Apart from using our FTP Server or Web-Uploader, you can send us your files using other third party providers like:

Hightail (Formerly YouSendIt) | We Transfer | SendSpace and etc.

We do not care about the file size; you will find no limit if you use our FTP server. You will likely have a limit of 2GB for files using other files transfer practices like Hightail (Formerly YouSendIt) or We Transfer.

Any image format you want to send us is fine.

We value your time and don’t want to force you to convert images from Camera RAW to any other formats. You can send us RAW images and we will convert them to the required format without losing image quality.

It depends upon what you’re looking for. We usually send the files back in JPEG, PNG, TIFF, PSD (or as the way they came to us). If you want your images in a specific format, let us know and we will deliver to your specifications.

Strictly! Under any and all circumstances, we keep the secrecy of your images and supplies.

We accept payment via PayPal and offer you to pay us by Credit/Debit Card, Bank Transfer/Cheque Sending.

Most of our clients love to send payments on a basis of Net-10 & Net-15 as most order on a regular basis. With a small quantity of images, clients prefer to make payments as images are received.

This is a very common question we receive. Why? Because clients are tired of abide with it. We care for our clients and are looking for long-term business relationships. Keeping the quality consistently constant is our commitment.

We are here for you and are eagerly ready to listen to any questions you may have. Please leave us a message by simply filling out the form below. If you need further assistance, you can send us an email directly at moc.htapgnippilctpeda@ofni. We will be more than happy to assist you.